Frequently Asked Questions
- How long will it take to receive my gift(s)?
- How do I send a Concern Gift?
- Where does the money from all the gifts go?
- If I buy a goat, will a family definitely get a goat?
- What will my friends or family get?
How long will it take to receive my gift(s)?
Your postal gift should arrive within 3-7 working days or you can send an e-card for instant delivery or schedule it for a later date. You can also call into our Camden Street office during office hours (9am-5pm) to pick up your cards directly.
How do I send a Concern Gift?
It's easy! Just choose a gift you think your friend or relative would like. For instance, if you know someone who just adores gardening, then why not buy them a Sack Garden? Just order online or by calling 0818 458 400 and their gift will help a person who really needs it.
Where does the money from all the gifts go?
All the money goes into one of our four global programmes - Education, Livelihoods, Health, and Emergency - unless otherwise stated.
If I buy a goat, will a family definitely get a goat?
In many cases yes; your money would go into the Livelihoods Programme and a family could get a goat. However, sometimes a family needs a cow more than they need a goat. In that case, we'd put your money towards providing one of those instead. Whatever you choose, we promise your money will go into the relevant programme. No animals are harmed in this process either and never shipped directly from Ireland, instead, they are sourced from within the country.
What will my friends or family get?
If you get a gift for a friend, you can choose to send them either an e-card or a postal card. If you choose to send them an e-card,they will receive an e-mail telling them how to view it. The e-card can be personalised with your own message and there will also be more information about the gift on it. E-cards are great because they're quick to send and cost less money to create, which means more money for someone in need. E-cards can be sent instantly or scheduled for a later date. This year, for the first time, we're offering a 'Print at Home' option too.
If you'd prefer, you can give them a real card instead. We'll post you the gift card which you can then personalise with your own greeting and send on to your friend or relative.